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Unable to add team admin
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Author | Message |
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Send message Joined: 29 Jun 22 Posts: 4 Credit: 365,316 RAC: 0 |
I can't add an administrator for my team. The error message is: Unable to process request. Unable to add administrator. Any clues? |
Send message Joined: 8 Jul 11 Posts: 1344 Credit: 533,142,318 RAC: 546,453 |
By administrator do you mean founder? It looks like there are 2 members of your team and you are the founder. Everything looks normal from this end. Can you give me more specific details of your problem? |
Send message Joined: 29 Jun 22 Posts: 4 Credit: 365,316 RAC: 0 |
I am the founder of the team, yes. But I want to appoint one of my teammates as admin. This functionality is possible by entering the email address of the person intended to be admin in the administration section of the founder. But every time I try it fails. |
Send message Joined: 8 Jul 11 Posts: 1344 Credit: 533,142,318 RAC: 546,453 |
I am the founder of the team, yes. I played around with a test team and I could only get your error when the user's email was not already in the system, and in addition to the "could not handle request" error, it also said "no such user". I see your team only has 2 members. Are you sure you are entering the person's email correctly? If nothing else works, I can manually add the other team member as an admin for you. Just let me know. |
Send message Joined: 29 Jun 22 Posts: 4 Credit: 365,316 RAC: 0 |
If nothing else works, I can manually add the other team member as an admin for you. Just let me know. Yes, I did everything correctly and I started again several times. If you can do it manually, I would appreciate it :) |
Send message Joined: 8 Jul 11 Posts: 1344 Credit: 533,142,318 RAC: 546,453 |
If nothing else works, I can manually add the other team member as an admin for you. Just let me know. Ok, I added your teammate as an admin. |
Send message Joined: 29 Jun 22 Posts: 4 Credit: 365,316 RAC: 0 |
Thanks so much for your time, Eric. |