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Gandalf_the_Grey
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Message 832 - Posted: 4 May 2013, 13:20:04 UTC
Last modified: 4 May 2013, 13:21:32 UTC

I used the Update button on the Boinc Manager, but I am receiving no downloads.

I am also not receiving subscripted email notifications.
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Profile Eric Driver
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Message 833 - Posted: 4 May 2013, 17:24:20 UTC - in response to Message 832.  

Can you tell me if there were any error messages or warnings in the event log? After the DNS change finally went through overnight, I was still unable to communicate with the project. I had to restart the boinc client to get it to work. Not sure if you're having a similar issue, but you could always try that.
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Gandalf_the_Grey
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Message 836 - Posted: 4 May 2013, 20:25:43 UTC - in response to Message 833.  
Last modified: 4 May 2013, 20:27:56 UTC

Can you tell me if there were any error messages or warnings in the event log? After the DNS change finally went through overnight, I was still unable to communicate with the project. I had to restart the boinc client to get it to work. Not sure if you're having a similar issue, but you could always try that.


I'm still not getting email notices. I'm only answering this post because I'm checking in on the thread looking for your responses.

I tried to Suspend the other projects so only NumberFields was operational, but that didn't help either. Sometimes I have to do that to get WCG to send me WUs.

I restarted the Boinc Manager to get this, but still no joy...

5/4/2013 1:14:39 PM | | Starting BOINC client version 7.0.64 for windows_x86_64
5/4/2013 1:14:39 PM | | log flags: file_xfer, sched_ops, task
5/4/2013 1:14:39 PM | | Libraries: libcurl/7.25.0 OpenSSL/1.0.1 zlib/1.2.6
5/4/2013 1:14:39 PM | | Data directory: C:\ProgramData\BOINC
5/4/2013 1:14:39 PM | | Running under account Gandalf
5/4/2013 1:14:39 PM | | Processor: 8 GenuineIntel Intel(R) Core(TM) i7 CPU 975 @ 3.33GHz [Family 6 Model 26 Stepping 5]
5/4/2013 1:14:39 PM | | Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss htt tm pni ssse3 cx16 sse4_1 sse4_2 popcnt syscall nx lm vmx tm2 pbe
5/4/2013 1:14:39 PM | | OS: Microsoft Windows 7: Ultimate x64 Edition, Service Pack 1, (06.01.7601.00)
5/4/2013 1:14:39 PM | | Memory: 20.00 GB physical, 39.99 GB virtual
5/4/2013 1:14:39 PM | | Disk: 119.14 GB total, 53.49 GB free
5/4/2013 1:14:39 PM | | Local time is UTC -7 hours
5/4/2013 1:14:39 PM | | CAL: ATI GPU 0: AMD Radeon HD 7700 series (Cape Verde) (CAL version 1.4.1741, 1024MB, 984MB available, 3200 GFLOPS peak)
5/4/2013 1:14:39 PM | | CAL: ATI GPU 1: AMD Radeon HD 7700 series (Cape Verde) (CAL version 1.4.1741, 1024MB, 984MB available, 3200 GFLOPS peak)
5/4/2013 1:14:39 PM | | OpenCL: AMD/ATI GPU 0: AMD Radeon HD 7700 series (Cape Verde) (driver version 1084.4 (VM), device version OpenCL 1.2 AMD-APP (1084.4), 1024MB, 984MB available, 3200 GFLOPS peak)
5/4/2013 1:14:39 PM | | OpenCL: AMD/ATI GPU 1: AMD Radeon HD 7700 series (Cape Verde) (driver version 1084.4 (VM), device version OpenCL 1.2 AMD-APP (1084.4), 1024MB, 984MB available, 3200 GFLOPS peak)
5/4/2013 1:14:39 PM | | app version refers to missing GPU type NVIDIA
5/4/2013 1:14:39 PM | World Community Grid | Application uses missing NVIDIA GPU
5/4/2013 1:14:39 PM | Asteroids@home | Found app_config.xml
5/4/2013 1:14:39 PM | Poem@Home | Found app_config.xml
5/4/2013 1:14:39 PM | NumberFields@home | Found app_config.xml
5/4/2013 1:14:39 PM | PrimeGrid | Found app_config.xml
5/4/2013 1:14:39 PM | yoyo@home | Found app_config.xml
5/4/2013 1:14:39 PM | World Community Grid | Found app_config.xml
5/4/2013 1:14:39 PM | | Config: use all coprocessors
5/4/2013 1:14:39 PM | | Config: GUI RPCs allowed from:
5/4/2013 1:14:39 PM | | 192.168.1.100
5/4/2013 1:14:39 PM | | 192.168.1.101
5/4/2013 1:14:39 PM | | 192.168.1.102
5/4/2013 1:14:39 PM | | 192.168.1.103
5/4/2013 1:14:39 PM | | 192.168.1.104
5/4/2013 1:14:39 PM | | 192.168.1.105
5/4/2013 1:14:39 PM | | 192.168.1.106
5/4/2013 1:14:39 PM | | 192.168.1.107
5/4/2013 1:14:39 PM | Asteroids@home | URL http://asteroidsathome.net/boinc/; Computer ID 22409; resource share 100
5/4/2013 1:14:39 PM | Poem@Home | URL http://boinc.fzk.de/poem/; Computer ID 160548; resource share 100
5/4/2013 1:14:39 PM | NumberFields@home | URL http://numberfields.asu.edu/NumberFields/; Computer ID 12300; resource share 100
5/4/2013 1:14:39 PM | PrimeGrid | URL http://www.primegrid.com/; Computer ID 397871; resource share 100
5/4/2013 1:14:39 PM | yoyo@home | URL http://www.rechenkraft.net/yoyo/; Computer ID 89529; resource share 100
5/4/2013 1:14:39 PM | World Community Grid | URL http://www.worldcommunitygrid.org/; Computer ID 1511352; resource share 100
5/4/2013 1:14:39 PM | NumberFields@home | General prefs: from NumberFields@home (last modified 04-May-2013 06:07:21)
5/4/2013 1:14:39 PM | NumberFields@home | Computer location: home
5/4/2013 1:14:39 PM | NumberFields@home | General prefs: no separate prefs for home; using your defaults
5/4/2013 1:14:39 PM | | Reading preferences override file
5/4/2013 1:14:39 PM | | Preferences:
5/4/2013 1:14:39 PM | | max memory usage when active: 20478.18MB
5/4/2013 1:14:39 PM | | max memory usage when idle: 20478.18MB
5/4/2013 1:14:39 PM | | max disk usage: 10.00GB
5/4/2013 1:14:39 PM | | (to change preferences, visit a project web site or select Preferences in the Manager)
5/4/2013 1:14:39 PM | | Not using a proxy
5/4/2013 1:14:39 PM | yoyo@home | Restarting task evo_A1364637314-85-0_42.9MB_79.92_2 using evolutionathome version 112 in slot 25
5/4/2013 1:14:39 PM | Asteroids@home | Restarting task ps_130415_5926_309_1 using period_search version 10000 in slot 15
5/4/2013 1:14:39 PM | World Community Grid | Restarting task faah39312_ZINC23017978_xPR_wC6_11_1ref9_02_2 using faah version 715 in slot 8
5/4/2013 1:14:39 PM | World Community Grid | Restarting task faah39563_ZINC32795445_xPR_wC6_11_1ref9_02_0 using faah version 715 in slot 9
5/4/2013 1:14:39 PM | World Community Grid | Restarting task qr956_00014_14 using hpf2 version 640 in slot 11
5/4/2013 1:14:39 PM | World Community Grid | Restarting task qr956_00031_18 using hpf2 version 640 in slot 12
5/4/2013 1:14:39 PM | yoyo@home | Restarting task muon_130423185553_241_1 using muon version 44501 in slot 17
5/4/2013 1:14:39 PM | PrimeGrid | Restarting task pps_sr2sieve_r_245598096_0 using pps_sr2sieve version 139 (atiPPSsieve) in slot 1
5/4/2013 1:14:39 PM | PrimeGrid | Restarting task pps_sr2sieve_r_245590356_0 using pps_sr2sieve version 139 (atiPPSsieve) in slot 3
5/4/2013 1:14:39 PM | PrimeGrid | Restarting task pps_sr2sieve_r_245887464_0 using pps_sr2sieve version 139 (atiPPSsieve) in slot 2
5/4/2013 1:14:39 PM | PrimeGrid | Restarting task pps_sr2sieve_r_245873784_1 using pps_sr2sieve version 139 (atiPPSsieve) in slot 0
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Richard Haselgrove

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Message 838 - Posted: 4 May 2013, 20:39:56 UTC - in response to Message 836.  

I don't see any sign of you clicking the project 'Update' button. That would have been a helpful bit of log to include.
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Gandalf_the_Grey
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Message 839 - Posted: 4 May 2013, 21:30:30 UTC - in response to Message 838.  

I don't see any sign of you clicking the project 'Update' button. That would have been a helpful bit of log to include.


5/4/2013 2:12:31 PM | NumberFields@home | update requested by user
5/4/2013 2:12:34 PM | NumberFields@home | Sending scheduler request: Requested by user.
5/4/2013 2:12:34 PM | NumberFields@home | Not requesting tasks: project is not highest priority
5/4/2013 2:12:35 PM | NumberFields@home | Scheduler request completed
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Richard Haselgrove

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Message 840 - Posted: 4 May 2013, 21:54:07 UTC - in response to Message 832.  

I used the Update button on the Boinc Manager, but I am receiving no downloads.

OK, we've solved that one: you're not receiving any tasks because you're not requesting them. In due course, NumberFields will take its place in the requesting cycle.

I am also not receiving subscripted email notifications.

That sounds as if Eric will have to have a look at the configuration of the sendmail program (or whatever it's called) on the new server.
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Profile Eric Driver
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Message 842 - Posted: 4 May 2013, 22:07:09 UTC - in response to Message 840.  

I used the Update button on the Boinc Manager, but I am receiving no downloads.

OK, we've solved that one: you're not receiving any tasks because you're not requesting them. In due course, NumberFields will take its place in the requesting cycle.

I am also not receiving subscripted email notifications.

That sounds as if Eric will have to have a look at the configuration of the sendmail program (or whatever it's called) on the new server.


My bad! I completely forgot to setup the sendmail program. Thanks for reminding me Richard!
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Message 843 - Posted: 4 May 2013, 22:26:05 UTC - in response to Message 840.  


OK, we've solved that one: you're not receiving any tasks because you're not requesting them. In due course, NumberFields will take its place in the requesting cycle.

What is the point of an Update button, if it doesn't update anything?
How long is this requesting cycle supposed to take?

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Message 845 - Posted: 4 May 2013, 23:15:06 UTC - in response to Message 843.  


OK, we've solved that one: you're not receiving any tasks because you're not requesting them. In due course, NumberFields will take its place in the requesting cycle.

What is the point of an Update button, if it doesn't update anything?

The purpose of the update button is to do whatever needs to be done - to bring things up to date. It doesn't magically create a need for more work where no need exists - it isn't a 'fetch new work' button.

How long is this requesting cycle supposed to take?

It takes whatever the difference is between the low water mark and the high water mark in your personally chosen 'maintain enough tasks' Computing preference, allowing for whatever work you may have fetched from the many other projects on whose message boards you've asked this kind of question.

If you want to know when work fetch is imminent, enable the <work_fetch_debug> logging flag in your client, and study the event log.
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Message 846 - Posted: 4 May 2013, 23:30:19 UTC - in response to Message 845.  

I guess I'll just have to go with the projects I already have, if I can't get a download from this project.
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Profile Eric Driver
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Message 847 - Posted: 5 May 2013, 0:31:58 UTC - in response to Message 846.  

I guess I'll just have to go with the projects I already have, if I can't get a download from this project.


In your computing preferences, try increasing this parameter:
"Maintain enough tasks to keep busy for at least xx days"

I used this feature when I brought my laptop with me on vacation. There was no wifi where I was going, so this allowed me to download a week's worth of work prior to leaving. Of course, you will get extra WUs from your other projects also, so you might want to suspend them first.
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Message 848 - Posted: 5 May 2013, 0:44:18 UTC - in response to Message 847.  

Well, I installed sendmail and I can send myself test emails from the server command line. But the php code doesn't seem to be sending the email notifications as I thought it would. Something else must need configuring...
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Message 849 - Posted: 5 May 2013, 0:47:54 UTC - in response to Message 848.  

I have received two email notices of postings to this thread.
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Profile Eric Driver
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Message 850 - Posted: 5 May 2013, 1:01:22 UTC - in response to Message 849.  

I have received two email notices of postings to this thread.


Well, it's working for me too now. It just took longer than I expected to receive the emails.

I guess that means it's fixed.
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Message 851 - Posted: 5 May 2013, 1:19:55 UTC - in response to Message 850.  

I have received two email notices of postings to this thread.


Well, it's working for me too now. It just took longer than I expected to receive the emails.

I guess that means it's fixed.

You're a good man, Eric.
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Message 855 - Posted: 5 May 2013, 22:29:20 UTC - in response to Message 851.  

Just a heads up...

I installed sendmail using my sudo power. I informed the sys admin that maintains the computer, just so that they were aware of it. They just let me know that they think this is in violation of ASU's IT security policy (apparently there are some security vulnerabilities with sendmail). They will find out for sure on Monday. So the email notifications may be temporarily down on Monday until we find a work around.
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